How complex, regulated businesses actually run. Leadership, transformation and operations, from the inside.

Jorden Lam is an executive and company director. She runs member service for one of Australia's largest superannuation funds and sits on boards in health and community services. She writes about leading large, regulated organisations, and about what it takes for women and working mothers to hold senior roles.

Leadership

Leading a team you cannot see

In 2020 I wrote about leading a team through lockdown. Most of it was about working from home. The bit that lasted was about leading people you cannot see.

5 min read

Latest

Career

Dress for your day: self-empowerment in the work dress code

The standard is a message to employees to dress comfortably, and up the ante as appropriate to meet any formalities required for work activity. But let’s not forget or underestimate the concept of power dressing, and the impact donning an on-point work outfit can have on self-confidence and your pro

2 min read
Career

I find myself unemployed, now what?

As a migrant worker who didn’t speak fluent English, and had no experience running a business, she was so excited the day she and my father found this shop and decided to buy it.

7 min read
Career

Sometimes, it's okay to quit

We’re socially conditioned, maybe also through our family upbringing, to never quit. When you start something, you should finish it. But what about when you pursue something so doggedly that you develop tunnel vision

4 min read
Career

Do lawyers need to be team players?

Lawyers are trained to work as lone wolves. This hasn’t changed a great deal over the years; it is still the experience of many law students and graduates today.

8 min read

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