Renovating with the family still in the house
A transformation in a live business is a renovation with the family still in the house. Nobody remembers the plans. They remember the weeks without a kitchen.
4 min readHow complex, regulated businesses actually run. Leadership, transformation and operations, from the inside.
Jorden Lam is an executive and company director. She runs member service for one of Australia's largest superannuation funds and sits on boards in health and community services. She writes about leading large, regulated organisations, and about what it takes for women and working mothers to hold senior roles.
Latest
Leading a team you cannot see
In 2020 I wrote about leading a team through lockdown. Most of it was about working from home. The bit that lasted was about leading people you cannot see.
5 min read
Dress for your day: self-empowerment in the work dress code
The standard is a message to employees to dress comfortably, and up the ante as appropriate to meet any formalities required for work activity. But let’s not forget or underestimate the concept of power dressing, and the impact donning an on-point work outfit can have on self-confidence and your pro
2 min read
Anxiety and excitement: key to making business decisions
I changed jobs during Covid. It was October 2020 and here in Melbourne, while the case numbers soared with no plateau in sight
3 min read